Tkv99 Terms & Conditions

Tkv99 (hereinafter referred to as the "Platform") is an online betting and gaming service provider. These Terms and Conditions apply to all services, products, and features offered by tkv99.

By registering on tkv99 or using the platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, please refrain from using the platform.

These terms and conditions are available in both Bangla and English. In the event of any conflict between the two versions, the Bangla version shall prevail.

• Tkv99 reserves the right to modify these terms and conditions at any time without prior notice.
• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• Tkv99 is an entertainment platform; betting should not be treated as a financial investment.
• All content, trademarks, and intellectual property on the platform are owned by tkv99.

To register an account on tkv99, you must meet the following requirements. All information provided during registration must be truthful, complete, and up to date.

• Age: You must be at least 18 years old to open an account. tkv99 may request a national ID or other valid document at any time to verify your age.
• One Account: Each person may hold only one account. If multiple accounts are found under the same individual, all accounts will be suspended and the balance may be forfeited.
• Accurate Information: Your name, mobile number, and all other details must be genuine and accurate. Accounts registered with false information may be suspended.
• Password Security: You are responsible for keeping your password confidential. You must not allow anyone else to access your account.
• Verification: tkv99 follows a KYC (Know Your Customer) process. Identity verification may be mandatory before making a withdrawal.

All financial transactions on tkv99 are fully secure and transparent. Deposits and withdrawals can be made via bKash, Nagad, and Rocket. For more details on financial transactions, visit our Payment Visit the page.

• Minimum Deposit: The minimum deposit amount is ৳300. Deposits below this amount will not be accepted.
• Third Parties Prohibited: You may only deposit from a mobile banking account registered in your own name.
• Withdrawal Process: Withdrawals are typically processed within 15 minutes to 24 hours. Processing may take slightly longer on bank holidays.
• Withdrawal Verification: Identity verification may be required for large withdrawal amounts.
• Transaction History: A full record of all your transactions is stored in your account. To view the details, Financial Transactions Visit the page.
• Fraudulent Transactions: tkv99 reserves the right to freeze and investigate any transaction flagged as suspicious.

The following rules must be strictly followed when betting on tkv99. All decisions made by tkv99 regarding betting are final and binding.

• Bet Acceptance: A confirmation message will be sent once a bet is accepted. Any bet without confirmation is considered invalid.
• Odds Changes: If the odds change after a bet is placed, the bet will be settled at the originally confirmed odds.
• Match Cancellation: If an event is cancelled or suspended, the stake for that bet will be refunded.
• Live Betting: Odds may change during Live Betting due to internet latency. tkv99 reserves the right to void any bet placed at incorrect odds resulting from a technical error.
• Maximum Win Limit: A maximum win limit per bet may apply, which varies by betting category and market.
• Bet Settlement: Bets are typically settled within 30 minutes of the result being confirmed.

To learn more about betting, visit our Betting page and Match Odds page.

Tkv99's bonus and promotion offers provide great value for our users. However, each bonus comes with specific terms that must be followed. For more details, visit the Bonus Visit the page.

• Welcome Bonus: A 100% bonus is available on your first deposit. To use this bonus, the applicable wagering requirements must be met.
• Wagering Requirements: Bonuses generally require 10–25x wagering. Specific requirements will be listed on each promotion's page.
• Bonus Validity: Each bonus has a set expiry period. Any unused bonus will be automatically cancelled once it expires.
• Bonus Abuse: If signs of bonus abuse are detected, tkv99 may cancel the bonus and investigate the account.
• Multiple Accounts: The welcome bonus can only be claimed once per person.
• Bonus Changes: tkv99 reserves the right to modify or discontinue any promotion or bonus at any time.

The following activities are strictly prohibited to maintain a fair environment on tkv99. Violations will result in serious action.

• Fraud & Manipulation: Match fixing, use of insider information, or any form of fraudulent activity.
• Bots & Automation: Placing bets using automated software, bots, or scripts.
• Multiple Accounts: Running multiple accounts under the same name or from the same device.
• Account Sharing: Allowing others to access your account, or accessing someone else's account.
• Money Laundering: Using the platform for money laundering.
• Hacking & Cyber Attacks: Attempting to breach the platform's security systems.
• Offer Abuse: Attempting to claim bonuses or promotions multiple times using multiple accounts or identities.

Tkv99 reserves the right to temporarily or permanently suspend any account under the following circumstances.

• Violation of any provision of these Terms & Conditions.
• Registering with false or inaccurate information.
• Extended inactivity (no transactions for more than 12 months).
• Suspicious or fraudulent activity.
• Self-exclusion at the user's own request.
• For legal or regulatory reasons.

Before closing an account, tkv99 will generally notify you by email or SMS, though immediate action may be taken in cases of serious violations. If you wish to contest an account closure, support@tkv99.appto get in touch.

Tkv99 is firmly committed to responsible betting. Betting is a form of entertainment, not an addiction. We want every user to enjoy the platform in a healthy and enjoyable way.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Time Limit: You can set a daily limit on how much time you spend on the platform.
• Self-Exclusion: You have the option to temporarily or permanently close your account at any time.
• Reality Check: You can enable a reminder to keep track of how long you've been playing.
• Support Resources: Resources for professional support are available if you are experiencing addiction-related issues.

For more details on responsible betting, visit our Responsible Play page.

Protecting your personal information is our priority. tkv99 will never sell your data to third parties. To learn more about how we collect and use your information, visit our Privacy Policy page.

• Information provided during registration will be used solely for the purpose of delivering our services.
• Financial data is protected with 256-bit SSL encryption.
• User information may be disclosed to government authorities when required by law.
• You will be notified separately regarding our use of cookies.

The tkv99 platform is provided on an "as is" basis. tkv99's liability is limited in the following areas.

• Tkv99 is not responsible for any missed bets due to internet connection issues.
• Tkv99 is not liable for any losses incurred during temporary service interruptions caused by technical issues.
• Tkv99 is not responsible for delays caused by third-party payment gateways.
• Tkv99 is not responsible for any account information leak resulting from a user's own negligence.
• In the event of force majeure (such as natural disasters, war, or government restrictions), tkv99 is not obligated to provide any compensation.

To get in touch with tkv99 or submit a complaint, follow the steps below. Our customer support team is always here to help.

• Email: support@tkv99.app — typically responded to within 24 hours.
• Live Chat: Log in to the platform and reach us directly via Live Chat.
• Filing a Complaint: To file a complaint, send us a detailed email. You will be notified of the outcome within 7 business days of completing the investigation.
• Dispute Resolution: Any dispute between tkv99 and a user will first be addressed through mutual discussion.